In this weekend’s episode of The Woof Meow Show Kate and Don discuss various pet care options for owners when they need to go away and the pets cannot go along. They discuss the advantages and disadvantages of a pet sitter, family/friends/neighbor and a professional boarding facility.
As the internet has grown, blogging has become very popular. It’s a great medium for a writer to share their thoughts and an easy means for a reader to learn something new. However, as we’ve learned from that famous commercial for State Farm Insurance just because it’s on the internet does NOT mean it’s true. Likewise, just because someone writes about something and posts it online does not mean that they have any qualifications to be posting on a particular topic. Lastly, some bloggers, like myself, write to share information and do so freely. I get no financial remuneration for anything that I post on my blog unless after reading something you decide to utilize the services of my business. However, some bloggers are compensated every time you read their work or are compensated by companies for posting articles that promote certain companies and products. For example, my wife and I, and Paula is not a blogger, recently received the following email:
Dear Don & Paula,
We are reaching out to you to invite you to participate in our sponsored paid post program. While conducting research we identified your company’s blog as an excellent fit to help us create awareness of our brand and product. We’d love to inform your readers about how Company with Questionable Ethics [NOTE: I changed the company name for the purposes of this post] can be used to help keep dogs safe in the home and yard. We are limiting participation to 10 bloggers on a first come, first serve basis.
As a sponsored host, you will receive a payment of $225 USD via PayPal upon publication of an article on invisible fencing options. Additionally, we will give you a$25 Amazon gift card for one winner to serve as an incentive for your readers to engage by either commenting or sharing the post on social media.
Because we want our messaging to be aligned to your readership, you may choose to either write an article from your perspective as a pet services provider, or you may choose to post an article provided by us and specifically crafted for your blog [emphasis added].
If you decide to participate we do need the post to be published no later than August 7 and the giveaway winners selected no later than August 14. If we find that you are an influencer, we will add you to our list of preferred bloggers and invite you to participate on additional paid and sponsored blogging activities.
The small print:
The article must include several do-follow links to informational material on our website. You may indicate this is a sponsored post.
We are happy to help you by engaging in conversation with your readers and addressing concerns regarding dog fences.
Attached is a sample sponsored post. If you agree to participate, we will provide you with more specific guidelines for posting. Please let me know if you have any questions. Thank you.
Now obviously this company did not research me or Green Acres Kennel Shop very well or they would have discovered that the likelihood of me posting anything on my blog recommending shock collars is non-existent. However, I suspect that they use this approach because it works and unfortunately for dogs and the people who love them, found 10 bloggers who played along and just like Judas received their 30 pieces of silver, or in this case $225.
The point to this post: Be careful out there, not everything you read is true, and not everyone will be honest with you. Endorsements by celebrities and less-than celebrities are often far from honest and nothing more than paid advertising made to appear as sincere belief.
Not sure why I wouldn’t recommend a shock collar? <Click here>
< A version of this article was published in the September 2015 issue of Down East Dog News>
Don and Muppy – Summer 2014
It is September, and Thanksgiving and Christmas will be here before you know it. If you plan on going away for either holiday and will need someone to care for your pets at that time, you should be looking for that someone NOW. No matter who cares for your pets during your absence, there are only so many spots available at the inn, and when they are gone, they are gone. The best places will typically fill up weeks in advance of the holidays. While pet care providers may have last minute cancelations, you probably don’t want to bet your airline tickets on that.
A friend or family member, a professional pet sitter, or a professional boarding facility are all options that you may wish to consider when looking for someone to care for your pets when you go away. This post will highlight some of the benefits and disadvantages of each of these options as well as review factors that apply to all of the various pet care choices.
Before entrusting the care of your pet to anyone you should:
Notify your veterinarian and let them know that someone else is caring for your pet and may be contacting them in case of an emergency.
Set up an opportunity for your pet to meet those that will be caring for them. Make sure that your pet is comfortable around them. Likewise, the caregivers need to be comfortable with your pet. If your pet is not staying at your home while you are away, it is a good idea to give your pet an opportunity to familiarize themselves with where they will be staying ahead of time.
Make sure that the people caring for your pet understand their behavior and any health issues. It is absolutely essential that you be completely upfront and honest about your pet’s health status and behavioral quirks. If your pet has aggression issues, failing to disclose all the details about your dogs aggression and reactivity is putting others at risk. If they have occasional lameness, and you forget to mention this, you may put your pet at risk for overexertion.
Make arrangements for an emergency contact, someone who can authorize medical care for your pet in the eventuality your pet care provider is unable to contact you. This individual may also be needed to care for your pet if the pet care provider indicates that they cannot care for your pet. Your contact may need to assume financial responsibility for your pet in your absence. Most veterinary practices, especially emergency clinics, require payment upfront. Emergency veterinary care can easily result in a bill greater than $1000. If the pet is a senior or has existing health issues, you may want to leave written instructions for the veterinarian with your pet care provider, just in case they require medical attention in your absence.
Whoever is caring for your pet should have contact information for you, your veterinarian and the closest emergency veterinary clinic. They should also have a copy of your pet’s most recent vaccination records and any other information applicable to specific health concerns for your pet.
Before you entrust the care of your pet to anyone, you should ask them the following:
Have you had formal training in pet first aid and are you able to apply first aid if necessary?
Have you had training in and experience with supervising interactions between pets that do not interact on a regular basis? Are you familiar with basic canine body language?
Do you have experience in giving pets medications; pills, ointments or injections?
Do you promise that you will not use any of the aversive tools or techniques defined as harmful in the AAHA Canine and Feline Behavior Management Guidelines? Tools and methods that the guidelines list as harmful are; prong (pinch) or choke collars, cattle prods, alpha rolls, dominance downs, electronic shock collars, lunge whips, starving or withholding food, entrapment, and beating. As horrendous as this sounds it has happened, even here in Maine.
Friends and Family
Having a family member stop by your home or having them take your pet to their home while you are gone is certainly an option worth considering. However, it is in your pet’s best interest that a friend or family member have the same basic qualifications as noted above. Also, consider that the holidays are especially hectic events for most families and are probably a less than an ideal time to take on pet care responsibilities for someone else. You will want to ask a friend or family member many of the same questions you would ask a professional pet, sitter. You will also want to review where your pet will be staying. Is there a fenced yard where your dog can spend some time outdoors? If your dog has a quiet area for sleeping, ask if they will have a similar area where they will be staying? If your friend has pets of their own, and they do not get along with your pet, will the friend be able to keep all pets separate, safe and happy?
Professional Pet Sitter
A pet sitter can often be a good alternative for a pet that is unsettled by change. A pet that is anxious in new environments or is uncomfortable around other animals may do better staying in their home. Likewise, a senior pet that is no longer in the best of health may find it easier to stay at home.
When looking for a pet sitter I always suggest that you look for someone that will check your pets during the day and be there at night to watch over your pets and your home. How often they check in on your pets during the day will be variable with your pets specific needs; however, I would recommend a minimum of two visits per day. While cats can technically get by with someone stopping by for a half hour twice a day, the same cannot be said for dogs. You want to keep your pets schedule as normal as possible, so a pet sitter should be in your home the same times of the day that you and another family member are there.
Maine does not regulate pet sitters, so make sure you check them out thoroughly. In addition to asking the questions above, I suggest you also ask:
Are you a member of the National Association of Professional Pet Sitters, Pet Sitters International or the Pet Professional Guild? Although not the same as being licensed, a pet sitter that is a member of at least one of these associations is demonstrating a commitment to their profession. Those that are members of the Pet Professional Guild must also commit to and follow PPG’s Guiding Principles. A significant part of the PPG Guiding Principles is this statement: “To be in any way affiliated with the Pet Professional Guild all members must adhere to a strict code of conduct. Pet Professional Guild Members Understand Force-Free to mean: No shock, No Pain, No Choke, No Fear, No physical force, No physical molding, No compulsion based methods are employed to train or care for a pet.”
How much time will you be spending with my pet(s)? In addition to feeding your pet and taking care of bathroom breaks, a pet sitter should be playing with and exercising your pets and depending on your pet, just spending some time with them relaxing.
What steps will you take if my pet accidentally gets away from you and runs off? Make sure that they can safely handle your pet when taking them outside so that your pet does not inadvertently run off.
How many employees do you have?
What happens if you get sick, are in an accident, have car trouble or there is a blizzard? What will you do to ensure that my pets will be cared for on schedule, every day? Many pet sitters are one person businesses. Please be sure they have a contingency plan in place and that you are comfortable with how they will ensure your pets are cared for if they are unable to do so.
Are you and your employees bonded and insured? Remember, a pet sitter will have keys to your home.
Professional Boarding Facility
Professional boarding facilities are regulated and licensed in the state of Maine; they must follow state regulations for the boarding of pets. These rules govern housing, feeding, sanitation, record keeping and basic standards of care. However, these rules are typically very rudimentary, and the best facilities will do far better. The best facilities will have staff training requirements for pet first aid, pet behavior, health, and handling skills. They may often include daily playtime as part of their package. Most facilities will have detailed contracts that you will be asked to sign for the benefit of you as well as the business.
Most pets do very well when boarding and many facilities suggest you give your pet a “test drive” by either boarding during the day or maybe even trying an overnight before you book a weeklong vacation. In addition to the questions above, the following are some suggested questions for the kennel.
Are you licensed? Even though it is a legal requirement, some try to get around the law.
Is anyone on your staff credentialed as a Certified Animal Behavior Consultant or Certified Professional Dog Trainer? Understanding pet behavior is critical when caring for someone’s pet. Changes in a pet’s behavior can be subtle, and may often be the first sign that they are not doing well physically and emotionally. Individuals that have the above certifications have been accredited by internationally recognized organizations and must continue their education to maintain their certification. Having at least one such person on staff is a sign of a superior facility.
Do you allow interactions between other dogs and if so, how are they supervised? Supervising dogs at play, especially dogs that do not interact on a frequent basis, requires knowledge of canine behavior and communication. Staff training will include professionally developed programs on these topics. Staff will evaluate each dog for size, age, and playstyle. A staff person will always supervise dogs when at play. At Green Acres, we have one pet technician for every five playing.
Does someone stay at the facility at night? In some cases, owners may live on site, but there are facilities where that is not the case. Prior to purchasing Green Acres my wife and I we boarded our pets. Having someone on site at night was and is still an essential requirement for us when boarding our pet.
I am repeating the following from above, but that is because I believe it is so important. Do you promise that you will not use any of the aversive tools or techniques defined as harmful in the AAHA Canine and Feline Behavior Management Guidelines? Things that the guidelines list as harmful are; prong (pinch) or choke collars, cattle prods, alpha rolls, dominance downs, electronic shock collars, lunge whips, starving or withholding food, entrapment, and beating. Sadly there are facilities in Maine that use these tools and methods.
Hopefully, you now have some ideas of what to look for if you need someone to care for your pets. If you are going away for the holidays, now is the time to start looking. Keep in mind that pet care providers are busiest when pet owners travel, which often corresponds to when the kids are out of school. Reserve your spots early!
For more information on Green Acres Kennel Shop and our boarding services, check us out at www.greenacreskennel.com, or better yet stop by and visit us in person at 1653 Union Street, Bangor ME. We can be reached at 207-945-6841.
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Don Hanson is the co-owner of the Green Acres Kennel Shop (greenacreskennel.com) in Bangor. He is a Bach Foundation Registered Animal Practitioner (BFRAP), Certified Dog Behavior Consultant (CDBC), Associate Certified Cat Behavior Consultant (ACCBC) and a Certified Professional Dog Trainer (CPDT-KA). He produces and co- hosts a weekly radio show and podcast, The Woof Meow Show heard on The Pulse AM620 WZON and streamed at http://www.wzonradio.com/ every Saturday at 9 AM. A list of upcoming shows and podcasts of past shows can be found at www.woofmeowshow.com. Don also writes about pets at his blog: www.words-woofs-meows.com.
This article first appeared in the July 2015 edition of the Downeast Dog News.
<You can listen to a companion podcast to this article, first broadcast on The Woof Meow Show on the Voice of Maine on June 27, 2015, by clicking here>
When this series started back in April, the intent was to alert pet owners that not all pet care services are pet-friendly and to emphasize the importance of making sure a pet has the most positive experience possible when it is boarding, day-caring, being groomed, training or while at the veterinarian. All of these animal care services can be done with a pet friendly approach; our pets deserve that. In this column I’ll be focusing on visits to the veterinarian and how many in the veterinary community are working to make those visits fear-free.
Few people look forward to visiting the doctor or the dentist so we should not be surprised when our pets get anxious at the veterinarian. A healthcare usage study by Bayer Veterinary indicated that 37% of dog owners and 58% of cat owners said their pets hate going to the vet1. Going to the vet can be a frightening experience and fear is a powerful emotion. According to Dr. Marty Becker, “Fear is the worst thing a social species can experience and it causes permanent damage to the brain.” As a Certified Dog Behavior Consultant, I work with many dog owners and their dogs, often on fear related issues. It is a basic survival mechanism that allows fear to be locked into a memory in an instant and that trauma can be remembered for a lifetime. While these fears may be overcome, it can often take weeks, months, and even years of work to do so.
Unfortunately, if we as pet owners and the pet care professionals handling our animals don’t recognize the signs and detrimental effects of stress and fear in our dogs and cats we cannot help them. In her blog The Science Dog, Linda P. Case recently wrote about fear and two research studies2 that examined how well owners and pet care professionals recognized and responded to signs of stress and fear in dogs. The first study indicated that over 90% of the people that participated could tell when a dog was happy; however, only 70% of dog professionals and 60% of dog owners could identify the fearful dogs. [bold emphasis mine]. That means a significant number of pet professionals and dog owners cannot tell when their dog is stressed or afraid. Clearly there needs to be more education in this arena.
The late Dr. Sophia Yin, a veterinarian and animal behaviorist, made it her mission to educate other veterinarians, pet professionals and pet owners on how people can better understand and interact with pets so as to reduce stress for all concerned. Her seminars, DVDs, and book on low stress handling of pets have helped pet professionals make their practices “pet-friendly.” When professionals can identify fear and stress, and know how to respond accordingly, they can make efforts to minimize or eliminate it so that pets actually enjoy visiting and being handled. At the same time, the skills learned help staff become more competent in animal handling, resulting in improved safety for all parties and reduced costs. Pet professionals, pet owners and pets are all benefiting tremendously from these practices3.
Many other veterinarians are also addressing this issue. Dr. Marty Becker is a veterinarian who is actively educating his colleagues on the importance of fear-free veterinary visits. In January, Dr. Becker presented on this topic at the North American Veterinary Community conference1, one of the largest continuing education events for veterinarians in the world. He talked about the Hippocratic Oath taken by veterinarians which emphasizes “First do no harm” and to “Cure sometimes. Treat often. Comfort always” [bold emphasis mine]. He discussed how the intense focus on medicine has caused veterinarians to sometimes neglect the parts about doing no harm. Dr. Becker continually underscores the value of making sure a patient is comfortable.
The trend toward fear-free veterinary visits is rapidly growing. A Google search of the words “fear free veterinary visits” yields about 819,000 results. The website DVM360, a website for the veterinary community, lists 19 articles on the fear-free philosophy from April 1st through June 5th alone.
With this trend, the move towards “Fear-Free” veterinary care is alive and well in Maine. Kate and I recently invited Dr. David Cloutier, from the Veazie Veterinary Clinic4, to join us on The Woof Meow Show to discuss his clinic’s approach to fear-free veterinary care. Dr. Cloutier is clearly very passionate about this topic. He explained how it’s not only the best approach for the vet, the vet’s staff, the pet owner and the pet, but is also personally very rewarding.
On our show with Dr. Cloutier we talked about dogs and cats and the fact that creating a fear-free visit for a cat is every bit as important as a fear-free exam for a dog however, because of a cats highly developed flight or fight instincts, doing so takes even more effort. Dr. Cloutier worries that if a cat owner has a bad experience taking their cat to the veterinarian that they may never go back to any veterinarian. This can result in very negative consequence for that cat’s health which is why making every visit a good one is so essential.
Some of the things that Dr. Cloutier and his team at Veazie Veterinary are doing to make a pet’s visit fear-free include staff training on behavior, stress, and canine and feline body language, having separate waiting areas for dogs and cats, being patient and allowing pets time to settle, minimizing restraint as well as the number of people in the room with the animal during an exam and treatment, using high-value treats to reward calm behavior and to desensitize a pet to any perceived threats, using pheromones like Feliway with cats to help calm them, and teaching clients what they can do at home to help prepare their pets for a visit to the vet.
It is essential for all pet care professionals to be following a pet friendly, fear-free philosophy if we are going to do well by your pets. If one of us causes a pet to have a fearful experience, due to the way the brain processes and remembers fear, that animal may now fear all of us.
Lastly, we talked with Dr. Cloutier about the role of the pet owner in reducing stress. That role starts with learning about your pet and signs of stress and discomfort. Next it requires you to be an advocate for your pet and all of the people that participate in your pet’s care. You not only need to make sure that pet professionals that care for your pet follow a pet friendly philosophy, but you also want to make sure that family members and friends that care for your pet also follow your philosophy. Your pet cannot speak for themselves so please ask questions and speak on their behalf. They’ll be glad you did.
Next month’s article will be focused on specific things you can do at home to help prepare your pet for a visit to your veterinarian, a boarding kennel, the groomer, or a training class.
Links to the first two part of this series can be found below.
Selecting A Pet Care Provider – Yes! A Trend Towards Kinder and Gentler Professional Pet Care – Green Acres Kennel Shop’s “Pet Friendly” Philosophy – Part 1 – <Click Here>
Selecting A Pet Care Provider – Yes! A Trend Towards Kinder and Gentler Professional Pet Care – The PPG – Part 2 – <Click Here>
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Don Hanson is the co-owner of the Green Acres Kennel Shop (greenacreskennel.com) in Bangor. He is a Bach Foundation Registered Animal Practitioner (BFRAP), Certified Dog Behavior Consultant (CDBC), Associate Certified Cat Behavior Consultant (ACCBC) and a Certified Professional Dog Trainer (CPDT-KA). He produces and co- hosts a weekly radio show and podcast, The Woof Meow Show heard on The Pulse AM620 WZON and streamed at http://www.wzonradio.com/ every Saturday at 9 AM. A list of upcoming shows and podcasts of past shows can be found at www.woofmeowshow.com. Don also writes about pets at his blog: www.words-woofs-meows.com.
This article first appeared in the May 2015 edition of the Downeast Dog News.
<You can listen to a companion podcast to this article, first broadcast on The Woof Meow Show on the Voice of Maine on May 2, 2015, by clicking here>
Trust. Before becoming part of the pet care service industry I found it essential to get to know someone very well before entrusting them with the care of my pets. It’s a character trait that I find essential when leaving my pets in the care of someone other than myself. I need to be confident that my furry family members will be cared for to my standards.
I find that those of us that work with pets professionally are often trusted without a great deal of questions. Many seem to assume that because we work with animals that we will care for their pet the same way that they would. While I believe that is true for me and my staff at Green Acres, there are people in the pet care services industry where that can be a dangerous assumption, as noted below.
Last month a post came through on my Facebook feed with the title “Unauthorized Use of Shock Collar Angers Dog Owner.” It referenced a story reported by KSNV My News 3 in Las Vegas which discussed a pet owner who left their dog with a pet sitter, only to come home and to discover that the pet sitter had used a shock collar on their dog. The dog’s owner had not been told this would happen, nor would it have been something they would have authorized. The dog’s owners were rightfully upset and angry and were stunned that something like this could happen. This is exactly the type of behavior in the pet care service industry that I was warning pet owners about in my last column. And yes, this type of thing has happened in Maine, more than once.
When I share stories like the one above the usual response I get is moral outrage followed by “How can something like this happen?” That’s when I explain what I feel are three reasons why this can and does happen.
The pet care service industry is minimally regulated if regulated at all. Regulations typically only occur at the state and/or municipal level and often only focus on a facilities cleanliness, amounts of space and a pet’s physical care. A pet’s mental or emotional well-being is simply not covered in most regulations. Here in Maine, pet boarding facilities are regulated but there is no professional standard of knowledge that is legally required of the people that own and manage and care for the pets that they board. For example, there is no standard that says a boarding kennel operator needs to be knowledgeable about; pet first aid and CPR, canine social behavior, feline social behavior, species specific communication, and the supervision of animals in group play. Those that do not offer boarding but only provide daycare, group play, pet sitting, grooming and training are essentially not regulated at all. Just because someone likes dogs and has had a dog of their own does not mean that they have the knowledge and experience to safely care for the pets of others.
Pet parents assume, with good intentions, that everyone in the pet care industry has the requisite knowledge and experience to properly care for pets, loves pets, and wouldn’t intentionally do anything harmful to a pet. That is a dangerous assumption and as I noted in last month’s column there are some questions a pet parent should always ask before leaving their pet in someone else’s care.
The pet care industry does not currently have a universally accepted standard of care that encompasses the physical, mental and emotional well-being of pets. Fortunately that is changing with the advent of the Pet Professionals Guild, the first international organization to be committed to being “The Association for a Force-Free Pet Industry”
The Pet Professional Guild (PPG) was founded by Niki Tudge in 2012. PPG’s focus started on dog training and the need to help the industry move beyond the out-dated concepts of dominance and coercion/punishment based training. Today the PPG is open to all in the pet care services industry as well as pet owners. In a recent interview on The Woof Meow Show, Ms. Tudge described PPG as a place where professionals could come together and help each other, support each other, learn from each other, and network. Additionally, she described PPG as a meeting place where pet owners could access those pet professionals that share their values. She stated: “It is a place where we can advocate for how we believe our pets should be trained and cared for.”
At the heart of the Pet Professionals Guild commitment to force-free pet care is their “Guiding Principles.” A pet care professional can only become a member if they agree to abide by these principles which are clearly stated on the PPG website. Section one states: “To be in anyway affiliated with the Pet Professional Guild all members must adhere to a strict code of conduct. Pet Professional Guild Members Understand Force-Free to mean: No shock, No pain, No choke, No fear, No physical force, No physical molding, No compulsion based methods are employed to train or care for a pet.” To me that’s pretty clear and fits right in with how we have officially defined “pet friendly” at Green Acres for years. Based on feedback we get from our clients at Green Acres,’ I’d say a significant majority of pet parents are looking for pet care providers that comply with this type of standard but as I’ve noted before, people need to ask to make sure providers do indeed actually comply with these standards.
On the May 2nd/3rd edition of The Woof Meow Show Niki, Kate and I discussed the growth of doggie daycare and the lack of professional standards and regulations. We discussed how supervising dogs playing together requires extensive knowledge and training in order to keep dogs safe and to make sure that every dog is having a good time. Niki indicated that PPG will be launching an accreditation program for dog trainers, behavior consultants and other pet care professionals in the coming months. Green Acres’ has developed its own extensive training program for our staff but we look forward to learning more about PPG’s move towards industry wide standards because we know they are necessary so that all families can feel comfortable when they leave their pet in someone else’s care.
The Pet Professional Guild was founded in 2012 and in less than three years has grown to over 4000 members across 27 countries. Pet owners can join for free and get access to webinars, some free, the PPG publication “Barks From The Guild,” and other great articles.
The Pet Professional Guild website (http://www.petprofessionalguild.com/) can also be a valuable resource for pet owners to find trainers, boarding facilities, daycares, groomers and others that share PPG’s force-free philosophy and that have committed to abide by PPG’s Guiding Principles. If the couple in the news story “Unauthorized Use of Shock Collar Angers Dog Owner” had selected a PPG professional member, their dog wouldn’t have ended up wearing a shock collar.
If you’re a pet owner/parent I encourage you to join PPG. What have you got to lose, it’s free! If you are a provider of services to pets (boarding kennel, daycare, pet sitter, dog walker, groomer, trainer, behavior consultant, vet tech and veterinarian) I encourage you to take the pledge to commit to force-free pet care by joining PPG and supporting other force-free pet professionals.
Next month I’ll wrap up this series with a discussion of what veterinary clinics are doing to make your pet’s visit to the vet fear-free.
Links to the other two parts of this series can be found below.
Selecting A Pet Care Provider – Yes! A Trend Towards Kinder and Gentler Professional Pet Care – Green Acres Kennel Shop’s “Pet Friendly” Philosophy – Part 1 – <Click Here>
Selecting A Pet Care Provider – Yes! A Trend Towards Kinder and Gentler Professional Pet Care – A Veterinary Perspective – Part 3- <Click Here>
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Don Hanson is the co-owner of the Green Acres Kennel Shop (greenacreskennel.com) in Bangor. He is a Bach Foundation Registered Animal Practitioner (BFRAP), Certified Dog Behavior Consultant (CDBC), Associate Certified Cat Behavior Consultant (ACCBC) and a Certified Professional Dog Trainer (CPDT-KA). He produces and co- hosts a weekly radio show and podcast, The Woof Meow Show heard on The Pulse AM620 WZON and streamed at http://www.wzonradio.com/ every Saturday at 9 AM. A list of upcoming shows and podcasts of past shows can be found at www.woofmeowshow.com. Don also writes about pets at his blog: www.words-woofs-meows.com.
This article first appeared in the April 2015 edition of the Downeast Dog News.
<You can listen to a companion podcast to this article, first broadcast on The Woof Meow Show on the Voice of Maine on April 11, 2015, by clicking here>
Leaving your dog at a boarding kennel, doggie daycare, grooming salon, training facility, veterinary clinic or even leaving them at home with a pet sitter is not a decision you should make lightly. The question you need to ask yourself is: what happens once you are gone? How will your pet be treated? Will your pet be comfortable and relaxed during their stay with their caregivers? While there are many wonderful facilities that could easily and honestly answer that your furry companion is in great hands; this is not true for all. However, it is with great relief that I can say with some confidence that we are beginning to see a trend toward kinder and gentler professional pet care. Today, the terms “pet friendly,” “force-free,” and “fear-free” are becoming much more commonplace in our industry.
In 2012, the Pet Professional Guild was founded in an effort to “provide educational resources to pet trainers and professional pet care providers and advocates for mutually agreed guiding principles for the pet care industry. PPG partners, members and affiliates focus on each pet’s physical, mental, environmental and nutritional well-being adhering to a holistic approach to the care and training of family pets.” In a nut shell, the ultimate goal of the PPG is to be “The Association for a Force-Free Pet Industry.” At the same time, thanks to the efforts of the late Dr. Sophia Yin and Dr. Marty Becker, veterinarians are learning how they too can make your pet’s visit to their office a fear-free experience.
Nevertheless, the reality is that the terms “pet friendly,” “force-free” and “fear-free” have no legally binding definition. These standards are voluntary and not mandated by any regulatory agency so it is still a case of “buyer beware.” Even though many facilities are licensed by the state, nothing in the law requires staff training or that a facility focus on minimizing stress and anxiety for the animals in their care. Nor do these laws restrict facilities from using aversives such as squirt bottles, citronella collars or other confrontational techniques. It is in your pet’s best interest that you have a discussion with any prospective pet care provider before leaving your pets in their care. The following are some questions that you should ask:
Is your staff trained in canine behavior, body language and stress signals?
How will you handle the situation if my pet is scared or fearful?
What do you do if my dog barks while they stay with you?
How does your staff respond if a pet growls?
How is the staff trained to respond if my dog jumps on them?
Will my pet interact with other pets that are not part of their family? If so, how will these interactions be supervised?
Are punishers, such as squirt bottles, ever used?
Will my pet ever wear a shock, citronella, choke or prong collar while with you?
Would your staff ever attempt to dominate or alpha-roll my dog?
During peak times, do you overbook? Is there a chance my pet will be boarded in a crate instead of an indoor/outdoor run?
At what point do you stop a nail trim or a grooming if the dog is showing signs of stress and discomfort? How and when do you decide if an animal will be muzzled?
Are you and your staff members of The Pet Professional Guild and do you follow their “Force-Free” philosophies?
The following is a recent example of how we worked with a dog boarding at Green Acres for the first time:
A new dog arrived for its first boarding stay. It was placed in its indoor/outdoor kennel. Immediately the dog began to back away and growl at staff when they attempted to approach it to take it outside. The pet care technician on duty contacted the manager who then came to assess the situation. Very slowly, and allowing the dog to do all the approaching, the manager was able to hook the dog to its own leash and the dog was taken for a walk to get an opportunity to assess the environment. The dog was walked on leash several times the first couple of days, by multiple staff members, until it reached a point where it was very relaxed and comfortable in the kennel. In addition, a DAP/Adaptil (dog appeasing pheromone) diffuser was plugged in near this dog’s kennel.
On this dog’s final day, it was scheduled to have a grooming. The dog was very good for the bath, but when it was time for the nail trim, it immediately tensed and became agitated. The decision was made to not to do the nails. The dog in question had progressed so far, from being absolutely terrified on day one to having a good stay, and we did not want to undo that progress. It was imperative for this dog’s future kenneling experiences that this first visit end on a good note, and forcing a nail trim would not have been beneficial to the mental health of the pet.
While we understand, and even expect, that a trip to the boarding kennel, groomer or veterinarian will have some associated stress for your animal, the onus is on those of us in the industry to make these visits as relaxing and fear free as possible. These changes need to happen system wide and here at Green Acres we call upon all other facilities to join the movement and become pet friendly facilities and we also call upon you, the consumer, to see that it happens.
Next month, we will go into a discussion about the Force-Free philosophy of The Pet Professional Guild and their efforts to educate pet guardians and the pet care services industry about force-free pet care. In addition, we will explore what veterinary clinics are doing to make your pet’s visit to the vet fear-free.
Links to the other two parts of this series can be found below.
Selecting A Pet Care Provider – Yes! A Trend Towards Kinder and Gentler Professional Pet Care – The PPG – Part 2 – <Click Here>
Selecting A Pet Care Provider – Yes! A Trend Towards Kinder and Gentler Professional Pet Care – A Veterinary Perspective – Part 3- <Click Here>
Green Acres’ First Statement on Being A Pet Friendly-Facility – <Click Here>
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Don Hanson is the co-owner of the Green Acres Kennel Shop (greenacreskennel.com) in Bangor. He is a Bach Foundation Registered Animal Practitioner (BFRAP), Certified Dog Behavior Consultant (CDBC), Associate Certified Cat Behavior Consultant (ACCBC) and a Certified Professional Dog Trainer (CPDT-KA). He produces and co- hosts a weekly radio show and podcast, The Woof Meow Show heard on The Pulse AM620 WZON and streamed at http://www.wzonradio.com/ every Saturday at 9 AM. A list of upcoming shows and podcasts of past shows can be found at www.woofmeowshow.com. Don also writes about pets at his blog: www.words-woofs-meows.com.
I love dogs. That is one of the reasons why my wife and I decided to get into the pet care business over 21 years ago. Nothing makes me feel better than seeing a family get a new dog and watching them bond and grow old together. However, that does not happen automatically. Dogs can make wonderful companions, but not every dog is the right dog for every person or family. Finding the right fit takes time and work, something that does not happen when you get a dog or puppy on impulse. The odds are your dog will be with you longer than you have your car. It is worth taking the time to do it right.
In my business, I see thousands of dogs every year, and I know that some of them, as happy as their family is with them, would not be the right dog for me. Sadly I also see some dogs and families that are terrible mismatches; neither dog nor people are enjoying the relationship. That is why I like to sit down with people and help them learn how to find the right dog and the right source for a dog so that the dog and their family have a wonderful life-long relationship.
This article is something we provide to people when they come in for one of our FREE consultations. You are welcome to use it without the consultation, but I would encourage you to give us a call (945-6841) and set up an appointment. We think you will be glad you did.
Getting A Dog Is A Commitment
Getting a dog can easily be a 10 to 15-year commitment, so it is imperative that you pick the best breed or mixed breed for your family, and the best individual dog. Selecting the right dog is an important decision and one you should research thoroughly before making a decision. Once you think you have decided on a breed/mixed breed, do lots of reading, talk to pet professionals such as veterinarians, trainers, kennel and daycare owners, and groomers as well as others about your choice. Make sure you ask for both the good and the bad points of a specific breed. No breed is the perfect dog for everybody. Consider the bias people may have when recommending a breed or individual dog. If they are trying to sell you a dog; which is what a breeder, pet store, or shelter/rescue is trying to do, then they may not be giving you sound, objective advice.
Factors You Need To Consider BEFORE You Start Looking For A Dog
Is anyone in your immediate family afraid of dogs? If so, you need to seriously ask yourself if getting a dog is a good idea. Living with a dog is not necessarily going to help the person afraid of dogs and may end up in your having to rehome the dog. That is not fair to the dog.
Is anyone in your family allergic to dogs? If so, spend a significant time around dogs to determine if this will be a problem before you get the dog. Beware of claims by people trying to sell you that they claim is “hypoallergenic.” While some pets shed less and cause less of an allergic reaction than others; I do not believe any breed of pet is truly hypoallergenic. My wife and I are both allergic to dogs and cats, and we cannot imagine a life without pets; however, not everyone is willing or able to put up with allergies.
If you live alone or are the dogs only caregiver, have you considered who will care for your dog if something happens to you? Hopefully, nothing will happen to you, but we do suggest that you have planned ahead of time just in case.
Do all adult family members support the idea of getting a dog? Dogs are not for everyone. They are also very good at reading humans and knowing if someone wants them. We have seen more than one situation where the dog was not welcomed by the entire family, and that does not always change over time. I recommend that everyone be on board with the decision to get a dog.
Will your dog be around children? I am not just asking about your children, but also the children belonging to your neighbors and other family members. Not all dogs will enjoy the company of children. You need to choose both the breed and the individual dog wisely to have the best probability of dogs and children living in harmony.
Will you take your dog to work with you or will they be around your business? Not all dogs enjoy other people and may, in fact, be a liability in your business. Selecting a dog with the right temperament will be very important.
What time of year do you want to bring this new puppy or dog into your family? Depending on where you live and what you do for a living, there are times of the year that are better for getting a dog. The first few months with your new dog will most likely require a significant amount of your time, and you and the rest of the family may need to adjust some priorities, in particular with a Below are some factors to consider.
The end of year holidays – For most people, November and December are the two most hectic months of the year. Most of us celebrate three major holidays, we are invited to more gatherings than average, and children have a wide variety of holiday-related school events. Are you ready to miss some of those events due to a new dog or puppy in the family? A new puppy or a rescue dog, and the latter will most likely also have some behavioral baggage, will need lots of your time, as well as stability, and in many cases quiet. Can you and your family commit to that during the holidays? If not, waiting until January or spring may be a better option for you and your new canine companion.
Housetraining and the weather – if you live in the snow belt, you will need to take the puppy out several times per day for housetraining no matter how cold it is or how hard it is snowing (see http://blog.greenacreskennel.com/2014/02/16/housetraining/). Even though an older dog may be advertised as being housetrained, that is not always the case. Living in a state that can have harsh winters, I would not get a new dog between November or mid-March.
The summer holidays – Many people choose to get a new dog, especially a puppy, once the kids are out of school, especially if one of the parents also has the summer off. This can be a very good time to get a new dog, but can also be a recipe for creating a dog with separation issues when everyone disappears during the day come the end of August. If you get a dog during this time of year, make sure that you immediately start teaching them how to cope with being alone (see http://blog.greenacreskennel.com/2016/03/14/dog-training-preventing-separation-anxiety-teaching-your-dog-to-cope-with-being-alone/)
Family Vacation – This can be a nice time to get a dog if you are planning on staying home. However, if you are going away and traveling, I would postpone getting the dog until you return. The first few months with a dog are important for developing the bond between you and your new friend. If the dog is with you for two to four weeks and then you are gone for two weeks, you may need to spend some extra time rebuilding that bond. I cannot imagine taking a puppy or a rescue dog on vacation immediately after they join my family. As mentioned above, they need stability and consistency the first few months with us. That typically does not occur when you are traveling.
Do you have other dogs in your family? Not all dogs will get along with other dogs. A puppy may be more than an eight-year-old dog wants to handle. They may grow to tolerate or even like each other but will require close supervision until they do.
Do you have other pets in your family? Dogs and cats do not always get along (ask me about Batman and Tikken) and small rodents or chickens often may be very tempting to a dog. Remember your dog is a predator. Some breeds will do better than others around other animals but remember supervision and training will also be important.
Why do you want to get a dog? What will be the dog’s role in your family? Do you want a companion to share your days? Do you want a dog that will be your teammate in dog sports? Do you want a dog that can be a Therapy Dog and bring joy to people in nursing homes? Do you want the dog to go hunting with you, or do you want one or more of these things or something else? Not all dogs will be well suited to all of these tasks and even if their breed suggests that they have a probability of doing well at something, say retrieving, that does not mean that will be the case. Are you ready to accept your dog for whomever they turn out to be?
Who will be the dog’s primary caregiver in your family? If you want your children to take part in caring for the dog, that is fine, but please understand that based on 21 plus years of experience, I am confident that it will be an adult family member who will be providing most of the care for a dog. Children often drive a family’s decision to get a dog, and when I meet with a family for a consultation, I always ask about the children’s extracurricular activities. Today it is not uncommon for a child to be involved in several afterschool activities every week. If your children want a dog, I encourage you to ask them what activities they are willing to give up so that they have time for the dog. If they say they want a dog but are not willing to give up any other activity, it may not be the right time to add a dog to your family.
Do you want a puppy, an adolescent or an older dog? Dogs of any age can become great family members, but there are pros and cons at every age level. The first twelve months of a puppy’s life can keep you quite busy; however, by knowing the breeder and the dog’s parents and having control over their early learning and development, I believe that you have a greater probability of getting what you want when you choose to get a puppy. However, that does depend on you putting in the time and energy to manage and train the dog.
Adolescents, typically the dogs between six months and three years of age often end up being rehomed because of behavior problems. These problems are often the result of inadequate or no socialization and little or no training or inappropriate training. These dogs can become wonderful companions, but you need to be patient and be willing to invest time and love in training and rehabilitating these dogs. Theses dog can be a great deal of work so carefully assess if you have the resources to give them what they need. Loving a dog is seldom enough.
Older dogs, those five and up, often end up in a shelter or rescue due to financial reasons or other family life changes. If the dog has only had one prior family and lived in the house as a companion, they could be a perfect dog for you. Often these dogs have had a basic level of manners training, are housetrained, and are just looking for a home where they can live out their years, getting affection and giving it back. Shed, was adopted when she was five and fit in our family very easily.
Do you want a pure breed, a mutt or a designer breed? Selecting the type or breed of dog to get may be one of the most complicated decisions you will make and also the one with a significant amount of emotional content.
Pure Breed – You are NOT a bad person if you choose to get a purebred puppy from a reputable breeder. I would rather have you get the dog you want than get a dog from a rescue because you have been told that is the “right” thing to do. Paula and I have had both purebreds from breeders and mixed breeds and purebred dogs from rescues. They can all be good However, I have also helped many clients who had a bad experience with a rescue; both with pure breds and mixed breeds, who have since had great experiences by getting the dog they want, not the one friends or family told they must get. Get the dog that you believe will be the best fit for you and your family and do not be swayed by emotion.
If you do choose a pure bred, make sure you thoroughly understand the genetic health issues that they may face as well as some of the human-made features that can affect a dog’s health. Dog breeding is probably one of the longest running examples of genetic engineering, and it has not always ended up benefitting the dog. Due to breeding for certain facial structures, some dogs will be breathing impaired their entire life. Other breeds cannot even breed or deliver puppies naturally.
Mutt/Mixed Breed – The loveable mutt, and yes they can often be quite lovable, is typically the result of an accidental breeding. How did that happen? Well, two
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people with dogs were not responsible enough to get their dogs spayed/neutered or to prevent them from breeding. Shed, that five-year-old I mentioned above, was a mixed breed and was delightful; however, it was quite evident from her behavior that she was well cared for and trained from an early age.
The problem with a mixed breed dog is that you never know what you are getting from both a physical and behavioral perspective. For example, let’s say you get a Bassett Hound/German Shepherd mix. These are two breeds with fundamentally different temperaments, and you may not know which will be the predominant personality until you have lived with the dog for a while. It may or may not be the dog you had hoped to have.
Mixed breed puppies can be great if they are properly raised between birth and eight weeks of age but if the owner was not responsible enough to prevent the breeding the likelihood of doing everything else that is necessary for two months with a litter of puppies seems unlikely. Leaving the puppies in the barn with mom until they are eight weeks of age is a disaster waiting to happen.
For years it was presumed that mixed breeds would be healthier due to hybrid vigor. The latest research suggests that is not the case and in fact, mixed breeds are just as likely to have the same health issues as pure breed dogs.
Also, recognize that when a shelter labels a dog as being a certain mix of breeds they are often inaccurate. A recent study indicated that the determination of a dog’s mix of breeds by shelter workers or pet care professionals (veterinarians, trainers, and boarding kennel operators) were wrong 87.5% of the time when compared to DNA testing. The fact is, unless someone saw the actual act of conception, the odds of picking correctly are only 12.5%
Designer Breed – The designer breeds (the Doodles, the various Poo’s, and others) are typically the deliberate breeding of two purebred dogs to create a “designer-breed” that is then often sold for much more than the typical purebred. As the designer breeds have become increasingly popular, breeding them strictly for monetary reasons has become more common; this has never been good for dogs. Some of these designer breeds can be great dogs, but they usually do not have all of the “benefits’ that they are advertised as having. For example; the Labradoodle and Goldendoodle are often promoted as being “non-shedding” or “hypoallergenic.” The Poodle does have a very different coat type from the Labrador or the Golden, but the coats of doodle puppies can vary wildly within the individuals in the same litter. To claim that they are all “non-shedding” or “hypoallergenic” is pure nonsense. As a potential purchaser of one of these dogs, it is also important to understand that very few reputable breeders of purebreds are going to knowingly sell one of their dogs to be used in a designer-breed breeding program. That means that it is possible that these designer-breeds are the offspring of lower quality breeding stock which can have a detrimental effect on both health and temperament. I am not saying never to get a designer-breed, but it is important to understand that when one breeds for physical characteristics, it also can affect temperament, and often in a negative way. This is a case where you will want to physically see both mom and dad and as many generations of this lineage as possible, before committing to a purchasing a puppy.
What size dog do you want? – Dogs come in a wide variety of sizes; everything from a 4lbs Teacup Yorkie to a 200lbs+ English Mastiff. If you plan on a life of outdoor activity for you and your dog, especially if you will be hiking off the beaten path, I strongly encourage you to get a dog that you can physically carry from wherever you are to a vehicle. If your dog injures itself out in the middle of nowhere, you may have no other choice. If your physical abilities are limited or if you are just getting older, you need to ask yourself “can I carry my dog up and down the stairs or out to the car?” When our Golden Tikken passed at 16 years of age, my wife and I decided that we needed to “downsize” for our next dog. Tikken only weighed 50lbs, but the last year of her life we had to carry her up and down the stairs, which with bad backs was not always easy nor was it healthy. Our new dog, Muppy, weighs a lean twenty-five pounds.
Size also play a role in other ways. Big dogs eat more which will affect your wallet, and they will also leave larger deposits for you to clean up in the yard. Caring for a large dog can also end up costing you more at the veterinarian and the groomer.
Within the specific breeds, there are those breeding for incredibly tiny or gigantic dogs. Often these dogs also have extremes in temperament and health issues. If the words “Teacup” or “Giant” are affixed to a breed you are considering, talk to several professionals, knowledgeable about dogs and not trying to sell you a dog, about the pros and cons of getting a dog of unusual size.
Lastly, large dogs tend to have shorter lifespans than small dogs. One of the hardest things about owning a dog is knowing that they will probably pass before you, and no matter how many times you experience a dog’s death, it never becomes easier.
What type of coat do you want? – Dogs come in a wide variety of coat Everything from the short-haired easy to maintain Beagle to the long coated dogs like the Samoyed, Rough-coat Collie and of course the elaborately groomed Poodle. No matter what breed you choose, you will need to spend time brushing them at least once a week. The longer haired breeds will require much more time and effort and more frequent brushing. In some cases, dogs will require professional grooming every 4 to 6 weeks in addition to the brushing you do at home. That needs to be considered when you look at the expense of owning a dog.
Do you have the resources necessary to care for a dog properly? – Living with a dog and caring for it takes time and money. A dog needs to be trained when you first get them, and training does not stop until they have passed away. They will minimally require an annual trip to the veterinarian as well as annual licensing. On a daily basis, they will need to be fed, exercised, taken out to go to the bathroom several times, and provided with adequate mental stimulation and companionship. Depending on their coat type a dog will also need to be brushed, bathed and have their nails trimmed on a regular basis. They may require annual teeth cleaning at your veterinarians, and you really should consider brushing their teeth daily. If you go away, and cannot take your dog with you, you may also need to consider the cost of boarding your dog or hiring a pet sitter. If you are already limited on time or if you need to watch your budget closely, it may not be the right time for a dog.
Are you prepared to travel to see the dog you want? – No matter if you choose a purebred or mixed breed, breeder or rescue, you may need to travel to get the dog you want. We have clients that have driven 12 hours north into Canada and flown to Texas to get the dog they desired. Others have had dogs flown over from Europe and elsewhere. If you follow only one of the recommendations I suggest, please let it be this one: NEVER purchase a dog or a puppy without seeing it in person first. Over the years we have had far too many clients that have been sent dogs with severe health or behavioral issues, or in some cases, they were sent a totally different dog than the one they saw online. This has happened with both breeders and rescues. In some of these cases, these breeders/rescues then made it very costly or next to impossible for the client to return the dog.
Where Will I Get the Dog I Want?
When looking for a source for a puppy, you will typically go to a breeder if you want a pure bred dog or a shelter/rescue if you are looking for either a purebred or mixed breed dog. I have listed the traits you will want to look for in these two sources.
Reputable Breeders
A reputable breeder will typically only breed one or two litters a year. The best breeders will have committed homes for their puppies before the mother is ever bred and therefore will probably have waiting lists. They will not need to advertise in the newspaper or put up signs along the side of the road nor will they give their puppies away to be auctioned off at a fundraising benefit.
They will typically only breed one or at most two breeds of dogs.
They will not breed adult dogs until they are at least 2 to 3 years old. Many health and temperament issues will not be apparent in a dog until it is at least two years of age.
A bitch will not be bred more than once per year.
They will discuss in detail, with anyone interested in their puppies, the health issues affecting their breed. They should be able to provide documents from a veterinarian certifying that the parents and at least two previous generations are free of any of these health issues. Common health issues with many purebred dogs include hip dysplasia, central progressive retinal atrophy, subvalvular aortic stenosis, and others. For more information on breed specific health concerns you can check the Canine Inherited Disorders Database maintained by the Sir James Dunn Animal Welfare Centre at the Atlantic Veterinary College, University of Prince Edward Island, and the Canadian Veterinary Medical Association at http://www.upei.ca/cidd/intro.htm.
Educate yourself about these genetic health issues before visiting any breeders, and rather than bring them up with the breeder, see if they tell you about them first. If they fail to do so, you may want to consider a different breeder.
Also, understand that you can choose the best breeder, who is doing everything right, and these genetic disorders can occur in a puppy. That is just the nature of genetics. While this may be unlikely to happen, I would encourage you to have a discussion with the breeder in advance, so you understand their policies if this should occur.
Ask the breeder what type of temperament they see in their dogs and how that affects their breeding program. Since most dogs in the US are pets and companions, the best breeders will focus on breeding dogs with a sound, friendly temperament. If the breeder focuses on working dogs (protection, field trials, tracking, livestock guarding, and herding), their dogs may not have the best temperament to be a family companion. Working dog breeders may have puppies that the breeder believes are not suitable for the job they were bred for, which they will then sell as “pets.” That does not mean that they will have an ideal temperament to be a family dog.
The best breeders will raise the puppies in their home along with the adult dogs and their human family. They will not be raised in isolation in a basement or another building.
The best breeders will keep the puppies with their mother until they are ready to go to their new homes and will also hopefully have other adult dogs that are allowed to interact with the puppies appropriately. From four to eight weeks of age is when a puppy learns how to interact with its species. If they are deprived of this opportunity, they are more likely to have issues with other dogs in the future. If the mother is not a good parent and abandons the puppies, then the breeder needs to find another mother dog to take her place.
The size of the litter is also important. A singleton pup (a litter of one) will miss out on many learning opportunities without other puppies in the litter. Ideally, the breeder should place this pup in another litter with a mother and other pups.
The best breeders will allow you to see both parents so that you can evaluate their health, behavior, and temperament. If the mother has been artificially inseminated, they will put you in contact with the breeder that owns the stud and the best breeders will have a video of the stud so you can observe his behavior. Being informed about both parents temperament is crucial, as studies have indicated that if either parent is shy, anxious, or timid, then the puppies will also have this temperament Behaviors that have a genetic basis typically do not change or get better.
The best breeders actively socialize the puppies before letting them go home with you. Socialization should start at four weeks of age and continue until it is legal to sell the puppy at eight weeks of age. Specifically, you will want to ask them how many children, men, women, and non-family members have gently handled, trained, and played with the pups daily. The best breeders will have this documented in a daily journal.
The best breeders will not suggest you get multiple puppies at the same time, but will in fact actively discourage you from getting more than one.
The best breeders will offer a written contract with health guarantees that also offers to take the puppy back, at any time, for any reason. State laws may require a breeder to provide you with certain legal documents at the time of the sale. Make sure you know what these documents are so that you can make sure that the seller provides them.
The best breeders will begin housetraining the puppies, and the puppies will have a designated housetraining area within the space where the puppies are confined. Be wary of breeders that keep puppies in rooms covered in newspaper or other materials where the puppies are urinating and defecating anywhere and everywhere in the room. You should only see piles and puddles in the designated housetraining area, and if the breeder has an adequate cleaning schedule, there should be very few of those. The best breeders will start crate training the puppies, in an airline style crate, before sending them to their new homes.
Ask how the breeder feeds the puppies. We recommend that they give each puppy their own bowl rather than feeding all of the puppies from a single communal bowl. Over the years we have seen puppies for severe resource guarding, and food aggression behaviors and a communal bowl seems to be a common thread with these puppies.
The best breeders will ask you lots of questions about why you want a puppy, why you want this particular breed, and how you will care for the puppy. They will want to verify that you have time for the puppy, that you will enroll it in a reward based training class, and have a yard and home suitable for the puppies exercise needs. They will ask you for references. They will often require a fenced yard.
The best breeders will discuss the advantages of spaying/neutering your puppy and if it is not suitable for breeding will require that you have the puppy spayed/neutered.
The best breeders will be licensed as a breeding kennel if the state where they live is wise enough to require breeders to be licensed. When you find a breeder, call the agency responsible for licensing breeders and verify that the breeder is licensed and ask if any complaints have been filed against the breeder. In Maine, breeding kennels are licensed by the state Animal Welfare Program, and they can be reached at 1-877-269-9200.
Ask the breeder how they train their dogs and what types of tools and methods they use and what they recommend for their puppies. In 2015 the American Animal Hospital Association (AAHA) issued a document entitled 2015 American Animal Hospital Association Canine and Feline Behavior Management Guidelines. This document discusses the prevalence of behavioral problems in dogs and cats and recommends:
“This Task Force opposes training methods that use aversive techniques. Aversive training has been associated with detrimental effects on the human–animal bond, problem-solving ability, and the physical and behavioral health of the patient. It causes problem behaviors in normal animals and hastens progression of behavioral disorders in distressed animals. Aversive techniques are especially injurious to fearful and aggressive patients and often suppress signals of impending aggression, rendering any aggressive dog more dangerous.
Aversive techniques include prong (pinch) or choke collars, cattle prods, alpha rolls, dominance downs, electronic shock collars, lunge whips, starving or withholding food, entrapment, and beating. None of those tools and methods should be used to either teach or alter behavior. Nonaversive techniques rely on the identification and reward of desirable behaviors and on the appropriate use of head collars, harnesses, toys, remote treat devices, wraps, and other force-free methods of restraint. This Task Force strongly endorses techniques that focus on rewarding correct behaviors and removing rewards for unwanted behaviors.“ [Emphasis added]
I recommend that you avoid any breeder that recommends or uses any of the aversive techniques that the AAHA has outlined in their guidelines.
Humane Societies/Shelters/Rescues
Dogs that end up in a shelter or rescue are typically strays or have been surrendered by someone locally because they can no longer care for the dog or no longer want the dog. Dogs are surrendered for a variety of reasons, including finances, where someone lives, or health issues. Surrendering a dog is hard for most people and as such the reasons they give may not always be entirely accurate, nor are their descriptions of the dog’s behavior. They might paint a picture of a wild, crazy dog to make themselves look better or that of a mild, easy-going dog to increase the dog’s chances of adoption. Bottom line, the information on the dog may not always be accurate.
Often shelters have little or no information about strays. Dulcie, one of our Cairn Terriers, was a stray, so we had little information about her when she became part of our family.
Some shelters and rescues are also bringing in dogs from out of state, typically from the south. These dogs may be surrenders or strays, but often the quality of information about them is not very high. I have mixed feelings about bringing in dogs from out of state. In full disclosure, our newest dog Muppy came here from Mississippi. Muppy has been a great dog for us, but we did meet her in person before we adopted her and I also asked the Maine rescue some very pointed questions before we did adopt. Specifically, I wanted to know what the rescue was doing to stop the overpopulation problem in the south. This Rescue, Canine Commitment of Maine (now Helping Paws Maine), is helping to fund mobile spay/neuter services in Mississippi. Not all rescues are doing things like that, and some of the groups down south have discovered it is very lucrative to sell dogs and puppies to us folks up north. They are essentially puppy mills without the breeding program, so buyer beware.
The best shelters and rescues will give all dogs that they adopt a thorough veterinary exam, will spay and neuter them and will make sure they are current on all necessary vaccinations before they ever leave the facility. Before adopting a dog from the south, verify its heartworm status. Heartworm is endemic in many parts of the south, and it is unlikely that a rescue dog was on a heartworm preventative.
Many shelters and rescues will also give dogs a temperament test to determine what type of home would be best for a dog or to assess whether the dog is even safe to adopt. Sadly some dogs end up at shelters due to aggression issues; facts that those surrendering the dog failed to disclose. What you need to understand about temperament tests is that they are not a guarantee. Not all people performing the tests have the same level of skill and experience. A temperament test is also only a snapshot of what a dog’s temperament was like at a specific movement in time. When you consider the fact that a dog in a shelter/rescue situation is under a great deal of stress, it is not unusual at all for a dog to act very differently after they have been in your home for a couple of weeks. Sometimes it may take a couple of months before you see a rescued dog’s true Because of this, the value of temperament testing by shelters is being questioned.
Puppies may end up at a shelter because someone left them in a box in front of the door; in which case you will know very little about those puppies. A shelter may also have puppies available because a pregnant mom was surrendered. In those cases, the best shelter will find a foster home for the mom, where she will live until she has the puppies and they have been weaned and are available for adoption. The same requirements for raising those puppies during that time frame are the same as those that apply to a breeder.
The foster parents will raise the puppies in their home along with the mom and their human family. They will not be raised in isolation in a basement or another building.
They will keep the puppies with their mother until they are ready to be returned to the shelter at eight weeks of age and will also hopefully have other adult dogs that are allowed to interact with the puppies appropriately. From four to eight weeks of age is when a puppy learns how to interact with its species. If they are deprived of this opportunity, they are more likely to have issues with other dogs in the future. If the mother is not a good parent and abandons the puppies, then the foster parent needs to find another dog mother to take her place.
The size of the litter is also important. A singleton pup (a litter of one) will miss out on many learning opportunities without other puppies in the litter. Ideally, the breeder should place this pup in another litter with a mother and other pups.
Studies have indicated that if either parent is shy/anxious timid the puppies will also have this temperament trait. Behaviors that have a genetic basis typically do not change or get better. Unfortunately, when you adopt a puppy from a shelter, it is seldom that you will even know who the father was and possibly may know nothing about the mother. In other words, they have less information on which to assess what the pup’s behavior might be like as an adult.
The shelter/rescue/foster parent should actively socialize the puppies before letting them go home with people. Socialization should start at four weeks of age and continue until it is legal to sell the puppy at eight weeks of age. Specifically, you will want to ask them how many children, men, women, and non-family members have gently handled, trained, and played with the pups daily. The puppy raisers should have this documented in a daily journal.
They will begin housetraining the puppies, and the puppies will have a designated housetraining area within the space where the puppies are confined. Be aware of shelters that keep puppies in rooms covered in newspaper or other materials where the puppies are urinating and defecating anywhere and everywhere in the room. You should only see piles and puddles in the designated housetraining area, and if the shelter has an adequate cleaning schedule, there should be very few of those. The best shelters will start crate training the puppies, in an airline style crate, before sending them to their new homes.
Ask how they feed the puppies. We recommend that they give each puppy their own bowl rather than feeding all of the puppies from a single communal bowl. Over the years we have seen puppies for severe resource guarding, and food aggression behaviors and a communal bowl seems to be a common thread.
No reputable shelter/rescue will suggest you get multiple puppies at the same time, but will in fact actively discourage you from getting more than one and may not allow you to get more than one.
A reputable shelter/rescue will offer to take a dog back, at any time, for any reason. They should never make you feel guilty about returning a dog or make it difficult to do so. A client of ours adopted an adult dog from a rescue which they quickly discovered was aggressive towards children. The dog’s aggressive behavior not been disclosed by the rescue. The rescue begrudgingly agreed to take the dog back but told the client it would be as long as six weeks before they had a foster home available. Before you adopt from a rescue or shelter, make sure you have their return policies in writing.
A shelter/rescue may ask you lots of questions about why you want a dog, why you want this particular dog, and how you will care for the dog. They will want to verify that you have time for the dog, and may require you to enroll it in a reward based training class. Many shelters/rescue will ask for references and may even do a home visit. They will often require a fenced yard. If you have other dogs, they will require that your dogs meet the new dog before adopting.
Some shelters work with trainers and behavior consultants to help prepare dogs for adoption. Make sure that they are only working with trainers committed to Force-Free, reward based training. Preferably these trainers will be members of The Pet Professionals Guild and certified as a Professional Canine Trainer (PCT-A) by the Pet Professional Accreditation Board (http://www.credentialingboard.com/), or certified as a Certified Professional Dog Trainer (CPDT) by the Certification Council for Professional Dog Trainers (http://www.ccpdt.org/) or credentialed by the International Association of Animal Behavior Consultants (https://iaabc.org/) as a Certified Dog Behavior Consultant (CDBC).
Ask the Shelter/Rescue how they train their dogs and what types and tools they use and what they recommend for training. In 2015 the American Animal Hospital Association (AAHA) issued a document entitled 2015 American Animal Hospital Association Canine and Feline Behavior Management Guidelines. This document discusses the prevalence of behavioral problems in dogs and cats and recommends:
“This Task Force opposes training methods that use aversive techniques. Aversive training has been associated with detrimental effects on the human–animal bond, problem solving ability, and the physical and behavioral health of the patient. It causes problem behaviors in normal animals and hastens progression of behavioral disorders in distressed animals. Aversive techniques are especially injurious to fearful and aggressive patients and often suppress signals of impending aggression, rendering any aggressive dog more dangerous.
Aversive techniques include prong (pinch) or choke collars, cattle prods, alpha rolls, dominance downs, electronic shock collars, lunge whips, starving or withholding food, entrapment, and beating. None of those tools and methods should be used to either teach or alter behavior. Nonaversive techniques rely on the identification and reward of desirable behaviors and on the appropriate use of head collars, harnesses, toys, remote treat devices, wraps, and other force-free methods of restraint. This Task Force strongly endorses techniques that focus on rewarding correct behaviors and removing rewards for unwanted behaviors.“ [Emphasis added]
I recommend that you avoid any Shelter or Rescue that recommends or uses any of the aversive techniques that the AAHA has outlined in their guidelines. I would also avoid them if they refer to trainers that use those techniques.
A reputable shelter/rescue will be licensed as a shelter/rescue in the state of Maine. When you find a shelter/rescue, call the Maine Animal Welfare Program and verify that they are licensed and ask if any complaints have been filed about their practices. The phone number for the AWP is 1-877-269-9200.
Lastly, understand that most shelters and rescues are non-profits and may ask for donations. That is fine as long as they are legitimate non-profits; however, not all have filed the necessary paperwork required for their non-profit status to be legal. Why is that important? It is important to make sure that the money you are donating is being put to good use. In 2013, an individual representing a rescue group in our area was arrested and convicted of embezzling over $100,000 from the group. That is a great deal of money that never went to helping rescued dogs. A place you can check on any non-profit organization is http://www.charitynavigator.org/ and http://www.guidestar.org/.
If you need assistance or advice in finding the perfect dog for your family, do not hesitate to contact us. We want to help you find the best dog for you and your lifestyle.
Maine’s Puppy Lemon Law and Your Rights As A Consumer – While getting a new pet usually goes very well, occasionally people have a bad experience when purchasing a new pet. This can happen when getting a pet from a pet store, a breeder, and even when getting a pet from a shelter or rescue. In this show, we address consumer’s legal alternatives when things do not go as you wanted.
Selecting A Pet Care Provider – How to choose a dog trainer – Kate, and Don discuss what to look for when choosing a dog trainer and dog training class, as well as what to avoid. Dog training and recommended approaches to training a dog have changed dramatically as we have learned more about canines. As a result, we now know that some long-standing methods used to train a dog in the past, are in fact detrimental and can cause serious, long-term harm to your dog. Learn what to look for so that you and your dog have the best experience possible.
The benefits of training your dog and 2017 Training Classes at Green Acres – Kate and Don discuss why training a dog is so beneficial to all involved; the dog, the dog’s immediate family, and society in general. They discuss the advantages of working with a certified professional dog trainer so that you have someone that can coach both you and your dog when things are not going as expected. Additionally, they discuss why choosing a trainer that is committed to pain-free, force-free and fear-free training is so important. Lastly, they discuss the training classes that will be offered at Green Acres Kennel Shop in 2017.
Pet Behavior, Vets & The AAHA Canine and Feline Behavior Management Guidelines with Dr. Dave Cloutier from Veazie Veterinary Clinic – In this week’s show Kate, Don and Dr. Dave Cloutier of the Veazie Veterinary Clinic discuss the American Animal Hospital Associations (AAHA) new guidelines on behavior management for dogs and cats. This groundbreaking document represents the first time that a major veterinary organization has addressed pet behavior. According to the guidelines “More dogs and cats are affected by behavioral problems than any other condition, often resulting in euthanasia, relinquishment of the patient, or chronic suffering.” Tune in and learn why behavior is so important and why a behavioral assessment should be part of every pet’s annual wellness exam.
Dr. Cloutier, Kate, and Don discuss reasons for an increase in behavior problems, and how these problems can best be addressed. Dr. Cloutier explains changes he and his colleagues have made to work towards free-free visits for their clients. We address serious behavioral problems such as separation anxiety and aggression as well as nuisance behaviors like jumping, barking, and counter surfing. We address how veterinarians and dog trainers can work together and why it is essential to focus on rewarding desired behaviors and removing rewards for unwanted behaviors. Lastly, we review the guidelines recommendations on refraining from using any training methods that use aversive techniques such as electronic shock collars, choke collars, prong collars, alpha-rollovers, and other things that work by causing fear, intimidation, force, discomfort or pain.
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Don Hanson is the co-owner of the Green Acres Kennel Shop (greenacreskennel.com) in Bangor. He is a Bach Foundation Registered Animal Practitioner (BFRAP), Certified Dog Behavior Consultant (CDBC), Associate Certified Cat Behavior Consultant (ACCBC) and a Certified Professional Dog Trainer (CPDT-KA). He produces and co- hosts a weekly radio show and podcast, The Woof Meow Show heard on The Pulse AM620 WZON and streamed at http://www.wzonradio.com/ every Saturday at 9 AM. A list of upcoming shows and podcasts of past shows can be found at www.woofmeowshow.com. Don also writes about pets at his blog: www.words-woofs-meows.com.
This position statement is based on the understanding that:
As our dog’s guardian we have a moral responsibility to meet their physical and emotional needs1.
We can train our dogs to a very high level of compliance using a variety of reward-based training methods, but we cannot dictate their emotional responses to situations. Most serious behavioral problems are not due to training or a lack thereof, but are the result of emotions like fear and anger.
Expecting 100% compliance to obedience cues without also managing the dog’s environment is not a reasonable expectation for most dogs.
Dogs, like humans, are social species and usually enjoy the company of others. However both species consist of a broad spectrum of temperament types and must be viewed as individuals. Not all individuals within the population will enjoy social interactions. As much as we may want a dog to “like” a specific person or pet, we cannot make them do so.
The goal of our training and behavior consultation programs is to help you and your pet become and remain best friends for life. We believe that healthy friendships are based on mutual respect, acceptance of one another’s unique needs, and a desire to share life’s ups and downs while enjoying one another’s company.
Our approach to training or modifying the behavior of an animal may include any and all of the following; 1) managing the dog and its environment to prevent the undesired behavior, 2) eliminating or at least reducing the dog’s stress and anxiety by managing the dog and its environment, 3) defining clear boundaries and rules that are taught to the dog through reward-based training, 4) establishing or increasing the trust between person and dog so the dog sees its guardian as a kind leader and provider, 5) desensitizing the dog to the stimuli that causes the undesired behavior, and 6) rewarding the dog for desired behavior.
We will NOT recommend any methods based on the dominance construct (e.g. being the alpha or “top dog”, alpha rollovers, scruff shakes, etc.) which basically involves correcting behavior via physical, mental or emotional intimidation. While the dominance construct has been popular for many years, and is currently promoted on a popular reality TV show, it is based on flawed science and has been refuted by experts in the field of dog and wolf behavior.2,3,4,5,6 The American Veterinary Society of Animal Behavior (AVSAB) and the Association of Professional Dog Trainers (APDT), the world’s two largest organizations of dog behavior professionals, have both published official position papers outlining the problems with using the dominance construct for training or resolving problem behaviors like aggression.7,8,9 Attempting to be dominant over a dog is only likely to create and/or increase behavior problems and aggression.
We will NOT recommend any tools (shock collars [remote or underground fencing systems], choke, prong, or anti-bark collars) that are specifically designed to punish or “correct” the dog by causing pain or discomfort. Our own experience in dealing with dogs that have behavioral issues, as well as scientific research by experts in the field, indicates that using tools that cause pain and fear can actually elicit or increase aggression and other behavioral problems.4,10 Fear, anger and confrontation are all stressful. Physiologically a dog’s body will react in the same manner as a human’s when stressed. Stress causes an increase in the hormone cortisol as well as other biochemical changes.11 Studies completed in Japan and Hungary in 2008 demonstrated that dogs that were strictly disciplined had higher levels of cortisol and that these increased cortisol levels were linked to increased aggressive behavior. The many adverse effects of using punishment led The American Veterinary Society of Animal Behavior (AVSAB) to publish guidelines on the use of punishment in training in 2007.12
While punishment can temporarily stop a behavior it often causes new and additional problems. A study published in Animal Welfare by EF Hiby in 2004 concluded that dogs trained with punishment were more likely to demonstrate behavior problems and were less obedient than those trained with positive, reward based methods.13 Another study, published in the Journal of Veterinary Behavior by Emily Blackwell in the fall of 2008 found that dogs trained with punishment had higher aggression scores while those trained with rewards had the lowest scores for fearful and attention seeking behaviors.14
10 Herron M.E., Shofer F.S., Reisner I.R. 2009. Survey of the use and outcome of confrontational and non-confrontational training methods in client-owned dogs showing undesired behaviors. Applied Animal Behavior Science, 117, pp. 47-54. (http://vet.osu.edu/assets/pdf/hospital/behavior/trainingArticle.pdf )
14 Blackwell, Emily J., Twells, Caroline Anne, Seawright, Rachel A. Casey. 2008. The relationship between training methods and the occurrence of behavior problems, as reported by owners, in a population of domestic dogs. Journal of Veterinary Behavior: Clinical Applications and Research, September/October 2008, pp 207-217. (http://www.journalvetbehavior.com/article/S1558-7878%2807%2900276-6/abstract )
Recommended Reading for Further Education
Dogs: A new Understanding of Canine Origin, Behavior and Evolution, Raymond and Lorna Coppinger, University of Chicago Press, 2001.
Dominance: Fact or Fiction, Barry Eaton, 2002.
Dominance Theory and Dogs Version 1.0, James O’Heare, DogPsych Publishing, 2003.
Don’t Shoot the Dog – The New Art of Teaching and Training (2nd edition), Karen Pryor, Bantam Books, 1999.
On Talking Terms With Dogs: Calming Signals, Turid Rugaas, Dogwise Publishing, 2006.
Stress in Dogs, Martina Scholz and Clarissa von Reinhardt, Dogwise Publishing, 2007.
The Culture Clash, Jean Donaldson, James & Kenneth Publishers, 2005.
The Power of Positive Dog Training, Pat Miller, Howell Book House, 2001.
Green Acres Kennel Shop is a pet-friendly, force-free, fear-free and pain-free facility. We believe that pets have an intrinsic right to be treated humanely, to have each of their individual needs met, and to live in a safe, enriched environment free from force, pain, and fear. Green Acres Kennel Shop meets or exceeds the standards set in the Guiding Principles of The Pet Professional Guild (PPG) and the American Animal Hospital Association AAHA 2015 Canine and Feline Behavior Management Guidelines.
While there are many excellent pet care facilities that genuinely want the best for the animals they care for, we believe it is essential that pet guardians realize not all people in the pet care business are “pet-friendly.” In some cases the abuse does not stem from ill will, instead, it is merely a matter of a lack of education about dogs and cats their needs, behavior, and acceptable, humane care. Regardless of the reasons, however, the outcome for the animal is a negative one.
As a “Pet-Friendly” facility Green Acres pledges that we will NEVER intentionally do anything that will cause your best friend any sort of physical, mental or emotional trauma. If your pet is stressed, we will tell you, and while in our care we will do everything we can to reduce or alleviate that stress, not contribute to it.
As members of The Pet Professional Guild we “…understand Force-Free to mean: No shock, No pain, No choke, No fear, No physical force, No compulsion based methods are ever employed to train or care for a pet..”
We concur with the AAHA Guidelines which state: “Aversive techniques include prong (pinch) or choke collars, cattle prods, alpha rolls, dominance downs, electronic shock collars, lunge whips, starving or withholding food, entrapment, and beating. None of those tools and methods should be used to either teach or alter behavior.” Green Acres Kennel Shop does NOT use or recommend the use of any of these aversive tools.
In this weekend’s episode of The Woof Meow Show Kate and Don discuss various pet care options for owners when they need to go away and the pets cannot go along. They discuss the advantages and disadvantages of a pet sitter, family/friends/neighbor and a professional boarding facility.
