Where Can I Find A Humane and Ethical Pet Care Professional?

< A version of this article was published in the September 2020 issue of Downeast Dog News>

< Updated 20SEP20 >

< A short link for this page – http://bit.ly/HumanePetPros >

People often ask me to refer them to other pet care professionals when they are not in the Green Acres’ service area. I know and recommend many such individuals throughout the USA. Still, if I don’t know someone in a specific community, I always refer people to the Pet Professional Guild’s (PPG) Find An Expert page on the PPG website < https://www.petprofessionalguild.com/Zip-Code-Search >.

At PPG’s website, you can enter your zip code or country, and you will be able to review a list of pet care professionals that are PPG members that are closest to you. You can click on the details and learn more about them, including the services they offer and how to contact them. If one of these professionals does not provide the services you need, they may still be your best contact for finding someone close to you that does offer what you are seeking.

I recommend PPG members before anyone else because the Pet Professional Guild is unique. They are the only association of pet care professionals in the USA that requires that their members abide by a comprehensive set of Guiding Principles. The following are the non-negotiables in the Guiding Principles.

“To be in any way affiliated with the Pet Professional Guild all members must adhere to a strict code of conduct. Pet Professional Guild members understand Force-Free to mean:

No shock, No pain, No choke, No fear, No physical force, No compulsion based methods are ever employed to train or care for a pet.”

In June of 2020, the PPG took the next step by establishing a new Code of Ethical Conduct. The code was developed to address “…the need for a level of oversight in the pet training and services industry, specifically regarding business practices, transparency, and marketing.” It includes a Personal Code of Conduct which requires:

    1. Members consider the emotional, physical and environmental well-being of each client, i.e. both the pet and the guardian/owner/caretaker of the pet, in all actions.
    2. Members do not condone or endorse any treatment by a pet’s guardian that in any way compromises the pet’s physical or mental well-being. PPG members will not be party to any such acts.

The code covers much more, including business practices. It concludes with the statement:

    1. By joining PPG, members agree to PPG’s standards, codes of practice, education and training philosophies. Failure to abide by the Guiding Principles and this Code of Ethical Conduct may result in sanctions up to and including the termination of the member’s membership.

Because of the PPG Guiding Principles and Code of Conduct, I feel confident recommending a PPG member to someone without hesitation. While other organizations represent various pet care professionals, none of them have anything close to the Guiding Principles and Code of Conduct. Therefore I cannot give their members an unqualified endorsement.

The Pet Professional Guilds Guiding Principles and Code of Conduct are based on the knowledge and experience of experts in the world of pet care, animal behavior and training, and in the shelter and rescue world. The rationale for the principles is supported by a series of position statements that include references to peer-reviewed scientific literature that support those documents. Some of the position statements you might find of interest address: Breed Specific Legislation, Dominance Theory in Animal Training, TV Dog Training, The Use of Choke and Prong CollarsThe Use of Shock in Animal Training, and Cat Declawing.

Long before I joined the ranks of pet care professionals, I was a pet parent, and the PPG did not exist. I was not as knowledgeable as I am today. Due to my ignorance, I made some grievous errors, unknowingly electing to work with people who hurt my dog. < FMIhttp://bit.ly/Things-Gus-Dominance >. It was a decision I regret to this day. I do not want this to happen to anyone else.  Please do yourself a favor, make sure the professional you choose is a member of the PPG.

I also encourage you to take advantage of the Pet Professional Guild’s FREE membership, especially for pet owners. By joining, you will receive access to various articles on dogs, cats, birds, and horses. The PPG is a fantastic educational resource for all of its members, professional, and pet parent.

As a member, you will receive a discount on some of the excellent recorded and live webinars offered by the PPG. You will also receive access to an electronic copy of their quarterly publication, Barks From The Guild.

I know you want what’s best for your pet; by joining the PPG, you will get access to information to help you achieve that goal. < FMIhttps://www.petprofessionalguild.com/Canine-Archives > & < FMIhttps://www.petprofessionalguild.com/Feline-Archives >

If you have children or grandchildren between the ages of 8 to 20 years old, I encourage you to consider enrolling them in the Pet Professional Guilds Junior Membership program. The program helps children and young adults learn about pets while providing insight into working with animals in a force-free and fear-free way. If you have a child in your life that thinks they want to work with animals, this education program is a great way to help start on this journey. A young adult that has successfully completed the PPG Junior Membership and Accreditation program would be well equipped to apply for an entry-level position at Green Acres Kennel Shop.

Recommended Resources

Articles on Don’s Blog
( http://www.words-woofs-meows.com  )

Things I Wish I Had Known Before I Selected My First Dog – Gus, the Dominance Myth, An Alpha Roll, and a Damaged Relationshiphttp://bit.ly/Things-Gus-Dominance

Thank You, PPG, and Gus Too!http://bit.ly/ThanksPPG-Gus

The PPG and AAHA – Making A Kinder World for Dogs –  http://blog.greenacreskennel.com/2017/04/11/the-ppg-and-aaha-making-a-kinder-world-for-dogs/

Podcasts from The Woof Meow Show
( http://woofmeowshow.libsyn.com/ )

 The Pet Professional Guild and the Shock-Free Coalition with Niki Tudgehttp://blog.greenacreskennel.com/2017/09/27/podcast-the-woof-meow-show-the-pet-professional-guild-and-the-shock-free-coalition-with-niki-tudge/


Pet Professional Guild (PPG) website
( https://www.petprofessionalguild.com/ )

Pet Professional Guild (PPG) Find An Expert pagehttps://www.petprofessionalguild.com/Zip-Code-Search

Pet Professional Guild Guiding Principleshttps://www.petprofessionalguild.com/PPGs-Guiding-Principles

Pet Professional Guild Code of Ethical Conducthttps://petprofessionalguild.com/Code-Of-Ethical-Conduct

Pet Professional Guild Position Statementshttps://www.petprofessionalguild.com/Position-Statements

PPG Position Statement on Breed Specific Legislationhttps://www.petprofessionalguild.com/Breed-Specific-Legislation

PPG Position Statement on Dominance Theory in Animal Traininghttps://www.petprofessionalguild.com/DominanceTheoryPositionStatement

PPG Position Statement on The Reality of TV Dog Traininghttps://www.petprofessionalguild.com/Realitydogtrainingpositionstatement

PPG Position Statement on The Use of Choke and Prong Collarshttps://www.petprofessionalguild.com/chokeandprongcollarpositionstatement

PPG Position Statement on The Use of Shock in Animal Traininghttps://www.petprofessionalguild.com/shockcollars

PPG Position Statement on Cat Declawinghttps://www.petprofessionalguild.com/Statement-on-Cat-Declawing

PPG FREE Membership for Pet Ownershttps://www.petprofessionalguild.com/Owner-Members

PPG Barks from the Guildhttps://barksfromtheguild.com/

PPG Canine Article Archiveshttps://www.petprofessionalguild.com/Canine-Archives

PPG Feline Article Archiveshttps://www.petprofessionalguild.com/Feline-Archives

PPG Junior Membershiphttps://www.petprofessionalguild.com/Junior-Members

Don Hanson is the co-owner of the Green Acres Kennel Shop ( greenacreskennel.com ) in Bangor, Maine, where he has been helping people with their pets since 1995. He is also the founder of ForceFreePets.com, an online educational resource for people with dogs and cats. Don is a Bach Foundation Registered Animal Practitioner (BFRAP), Certified Dog Behavior Consultant (CDBC), Associate Certified Cat Behavior Consultant (ACCBC), and a Certified Professional Dog Trainer (CPDT-KA). He is a member of the Pet Professional Guild (PPG). Don is committed to PPG’s Guiding Principles and the Pain-Free, Force-Free, and Fear-Free training, management, and care of all pets. He serves on the PPG Steering Committee and Advocacy Committee and is the Chair of The Shock-Free Coalition ( shockfree.org ). Don produces and co-hosts a weekly radio show and podcast, The Woof Meow Show, that airs on Z62 Retro Radio WZON (AM620) and WKIT 103.3-HD3 and is streamed at http://bit.ly/AM620-WZON every Saturday at 9 AM. Podcasts of the show are available at http://bit.ly/WfMwPodcasts/, the Apple Podcast app, and Don’s blog: www.words-woofs-meows.com.  The opinions in this post are those of Don Hanson.

©20SEP20, Donald J. Hanson, All Rights Reserved
< Click for Copyright and Use Policy >

Dog Training – How science and reward-based training have pulled dog training out of the dark ages

< A version of this article was published in the Bangor Daily News on April 21, 2016>

Happy Muppy 800x1043Last week the Bangor Daily News published an opinion piece on dog training (How we turn our dogs into mini-humans — and the damage it can do) which sadly promoted all of the outdated, inhumane ideas about dog training prevalent in the 1970’s. I wrote a response which was published today. You can read my response below or directly at the Bangor Daily News website by clicking here.


Thanks to science, dog training is finally on a course to leave the dark ages of pain, fear, and force that have been commonly used to train the family dog.

Science demonstrates that it is never necessary to use a choke, a prong, or a shock collar to train a dog1. Not only are these tools unnecessary, but there is also ample evidence that using them may cause severe physical injuries, as well as dangerous behavioral problems, such as aggression.

When a tool or methodology that uses force, fear or pain is unnecessary and can cause significant, sometimes irreparable, physical and psychological damage to a dog, its use is not only inhumane; it is animal abuse. That is why many trainers have been using clickers and rewards for well over 20 years.

According to the 2015 American Animal Hospital Association Canine and Feline Behavior Management Guidelines, more cats and dogs are affected by behavioral problems than any other condition. The AAHA task force that investigated this issue addresses two primary reasons for these behavioral problems: mistaken or misinformed beliefs about canine behavior and the continued use of aversive training techniques. The guidelines include references to the many peer-reviewed articles that support their findings.

There is a wealth of information available about dogs and canine behavior and with the advent of the internet, it is readily available to anyone looking for it. However, just because a statement is on a website, is printed in a book, magazine or newspaper, or is told to you by someone, does not make that statement true — even if the author is a veterinarian, a breeder, a dog trainer or a “self-certified” pet care “expert.” Some of the most egregious and detrimental myths about dogs and their behavior are the dominance construct, the idea that dogs are wolves and live in a pack hierarchy, and the belief that you need to punish a dog by inflicting pain or causing fear to force it to do what you want.

The AAHA guidelines make the following recommendations on aversive training techniques. I’ve bolded some sections for emphasis.

This Task Force opposes training methods that use aversive techniques. Aversive training has been associated with detrimental effects on the human–animal bond, problem solving ability, and the physical and behavioral health of the patient. 29–32 It causes problem behaviors in normal animals and hastens progression of behavioral disorders in distressed animals. 33 Aversive techniques are especially injurious to fearful and aggressive patients and often suppress signals of impending aggression, rendering any aggressive dog more dangerous. 34–36

Aversive techniques include prong (pinch) or choke collars, cattle prods, alpha rolls, dominance downs, electronic shock collars, lunge whips, starving or withholding food, entrapment, and beating. None of those tools and methods should be used to either teach or alter behavior. Nonaversive techniques rely on the identification and reward of desirable behaviors and on the appropriate use of head collars, harnesses, toys, remote treat devices, wraps, and other force-free methods of restraint. This Task Force strongly endorses techniques that focus on rewarding correct behaviors and removing rewards for unwanted behaviors. 33–35,37

The guidelines also make the following recommendations on choosing a dog trainer:

Qualified trainers can be valuable partners on a veterinary behavior management team. 28 ‘‘Training’’ is an unregulated field, and unskilled, poorly schooled trainers may cause harm. It is worthwhile to establish a collaborative relationship with a qualified, certified, and insured pet trainer. An accomplished trainer can work seamlessly with the veterinary team to help clients implement behavioral interventions, provide feedback, and elevate the practice’s level of behavioral care. Diagnosis and medical intervention remain the purview of the veterinarian.

Trainers should have obtained certification from a reliable organization that has, as its foundation, the sole use of positive methods. Certification for trainers should require annual continuing education, liability insurance, and testable knowledgeable in behavior and learning theory trainers. Unfortunately, credentials don’t guarantee the use of humane methods or honest marketing. It is essential that clients ask trainers about specific tools and techniques used. If the tools or techniques include prong collars, shock collars, or leash/collar jerks/yanks, or if the trainer explains behavior in terms of ‘‘dominance’’ or throws anything at a dog, advise clients to switch trainers. Ensure that individuals teaching the class do not force fearful, reactive dogs to stay in class. Forcing dogs to remain where they are fearful, even using crates or baby gates, worsens fear. Classes should have a high ratio of instructors to clients and dogs. 28

If your veterinarian is unable to recommend a dog trainer that meets the above requirements, I encourage you to visit the websites of the following organizations, all of which require an individual to pass a comprehensive exam on the above topics and require continuing education. The credential offered by the Pet Professional Accreditation Board is relatively new but has the added benefit that certificants must agree to commit to not using shock, choke or prong collars, fear, physical force, or physical molding or any compulsion-based methods of pet care or dog training.

Certification Council for Professional Dog Trainers

International Association of Animal Behavior Consultants

Pet Professional Accreditation Board


  1. 2015 AAHA Canine and Feline Behavior Management Guidelines
  2. Brammeier S, Brennan J, Brown S, et al. Good trainers: how to identify one and why this is important to your practice of veterinary medicine. J Vet Behav 2006;1(1):47–52. <click to read>
  3. Horwitz DF, Pike AL. Common sense behavior modification: a guide for practitioners. Vet Clin North Am Sm Anim Pract 2014;44(3):401–26. <click to read>
  4. Schilder MB, van der Borg JA. Training dogs with help of the shock collar: short and long term behavioural effects. Appl Anim Behav Sci 2004;85(3):319–34. <click to read>
  5. Schalke E, Stichnoth J, Ott S, et al. Clinical signs caused by the use of electric training collars on dogs in everyday life situation. Appl Anim Behav Sci 2007;105(4):369–80. <click here>
  6. Grohmann K, Dickomeit MJ, Schmidt MJ, et al. Severe brain damage after punitive training technique with a choke chain collar in a German shepherd dog. J Vet Behav2013;8(3):180–4. <click to read>
  7. Rooney NJ, Cowan S. Training methods and owner-dog interactions: links with dog behaviour and learning ability. Appl Anim Behav Sci 2011;132(3–4):169–77. <click to read>
  8. Hiby EF, Rooney NJ, Bradshaw JWS. Dog training methods: their use, effectiveness and interaction with behavior and welfare. Anim Welfare 2004;13(1):63–9. <click to read>
  9. Blackwell EJ, Twells C, Seawright A, et al. The relationship between training methods and the occurrence of behavior problems, as reported by owners, in a population of domestic dogs. J Vet Behav 2008;3(5): 201–17. <click to read>
  10. Herron ME, Shofer FS, Reisner IR. Survey of the use and outcome of confrontational and non-confrontational training methods in client-owned dogs showing undesired behaviors. Appl Anim Behav Sci 2009; 117(1):47–54. <click to read>
  11. Feuerbacher EN, Wynne CDL. Shut up and pet me! Domestic dogs (Canis lupus familiaris) prefer petting to vocal praise in concurrent and single-alternative choice procedures. Behav Processes 2015;110:47–59. <click to read>


Recommended Resources

Articles on Don’s Blog (http://www.words-woofs-meows.com)

A Rescue Dogs Perspective to Dog Traininghttp://blog.greenacreskennel.com/2016/01/04/dog-training-a-rescue-dogs-perspective/

Canine Behavior – Understanding, Identifying, and Coping with Canine Stresshttp://blog.greenacreskennel.com/2015/11/01/canine-behavior-understanding-identifying-and-coping-with-canine-stress/

Dog Behavior – Dominance: Reality or Myth –http://blog.greenacreskennel.com/2015/06/20/dog-behavior-dominance-reality-or-myth/

Dog Training: A Holistic Approach to Dog Training (Parts 1 & 2)http://blog.greenacreskennel.com/2015/02/01/dogs-dog-training-a-holistic-approach-to-dog-training-parts-1-2/

Dog Training – The Four Essentials For A Great Dog – Part 1http://blog.greenacreskennel.com/2016/02/02/dog-training-the-four-essentials-for-a-great-dog-part-1-knowledge-relationship-management-training/

Dog Training – The Four Essentials For A Great Dog – Part 2http://blog.greenacreskennel.com/2016/02/28/dog-training-the-four-essentials-for-a-great-dog-part-2/

Dog Training – What Is Clicker Training?http://blog.greenacreskennel.com/2007/02/01/dog-training-what-is-clicker-training/

Green Acres Kennel Shop Position Statement on Pet-Friendly, Force-Free Pet Care –  http://www.greenacreskennel.com/boarding/what-is-pet-friendly

Green Acres Kennel Shop Position Statement on the Use of Dominance and Punishment for the Training and Behavior Modification of Dogs – http://www.greenacreskennel.com/training/position-on-the-use-of-dominance-and-punishment-for-the-training-and-behavior-modification-of-dogs

The Unintended Consequences of Shock Collars – http://blog.greenacreskennel.com/2013/08/05/dogs-the-unintended-consequences-of-shock-collar/


Podcasts from The Woof Meow Show (http://www.woofmeowshow.com)

Behavior and Training

<Click on the title to listen to the show>

2015 Dog Training Classes at Green Acres Kennel Shop – Don and Kate discuss Green Acres Kennel Shops dog training classes being offered in 2015. They start off discussing why training is so important to the relationship between you and your dog and how they teach you to train your dog so that you and your dog become best friends for life. Green Acres classes are different from many of the classes offered, and they explain how and why they are different. They describe everything from Green Acres’ introductory classes; puppy headstart and basic manners to their level 2 and level 3 classes. Tune in and learn why Green Acres Kennel Shop has been voted the region’s best source for dog training classes. – http://www.greenacreskennel.com/training
First Air Date: 6DEC14

Canine Behavior: Myths and Facts – This is a follow-up to our show of March 12 when Kate and Don discussed the AAHA Canine and Feline Behavior Management Guidelines with Dr. Dave Cloutier from Veazie Veterinary Clinic. In that show, we discussed how behavior issues have become a significant issue and how many of those behavior problems have been caused, at least in part, by people’s misconceptions about canine behavior. This week we examine what people think they know about dogs and where that information is coming from and how reliable it is as a source of facts. We then discuss several myths about canine behavior and counter them with what science has shown to be the facts.

Myths examined include:  dogs are wolves, dogs are pack animals, people must be dominant, or Alpha over their dog, punishment and aversive tools are necessary to train a dog, dogs should work for praise alone, growls are bad, all dogs like all other dogs, crate training a dog is cruel, all dogs need a job, getting a second dog solves behavior problems, dogs do things to get revenge, dogs know right from wrong, and dogs and kids go together like peanut butter and jelly.

Facts that we bring to light include: dogs respond very well to benevolent leadership, dogs benefit from training, food rewards work very well for training, wolf packs are about families cooperating, dogs only form loose association with other dogs,  growls are a beneficial way for a dog to communicate that they are feeling threatened, you are not a bad owner if you do not take your dog to daycare or the dog park, dogs are den animals and hence most love their crates, dogs need both mental and physical stimulation, behavior problems can be contagious, dogs know safe from dangerous, and dogs and kids are lots of work.

The Four Essentials to A Great DogDon and Kate discuss the four essentials to a great dog. In their experience most great dogs are the result of time and effort by both the person and the dog, which is exactly what that they teach students in Green Acres Kennel Shop’s Basic Manners classes. The four essentials are; Knowledge, Relationship, Management, and Training. Tune in and learn how you and your dog can become a great team and best friends for life.

Dog Training Questions for Don and Kate with special guest host Dr. Mark Hanks – part 1 – Dr. Hanks interviews Don and Kate about their experiences as professional dog trainers. He asks Kate and Don about how training has changed in the past 26 years since Mark began his practice, why training a dog is important, the importance of training for mental enrichment, how breed effects training and compatibility with a family, how human intervention has adversely effected health and behavior, researching dogs before one decides what dog and breed to get, making temperament a key decision when picking a dog, what we typically teach a client and their dog, Green Acres holistic approach to training (husbandry, nutrition, body language, ethology, and training), inadvertent reinforcement of undesirable behaviors, the continuing necessity to refute antiquated and inaccurate myths about canine behavior, the optimal age for starting training,  the structure of Green Acres training classes, Green Acres program to help parents find the best pet for them, how family lifestyles have changed and how that affects time for a dog, knowing when to wait before starting a group training class, and how they deal with special needs rescue dogs.

Dog Training Questions for Don and Kate with special guest host Dr. Mark Hanks – part 2 – Dr. Hanks asks Kate and Don about: Green Acres holistic approach to training (husbandry, nutrition, body language, ethology, and training) and how we work with families to understand their dog and the importance of having a good foundation of education so people can better understand their dogs, how some students may attend class without their dog either because their dog is sick, in heat or simply because the dog learns better at home, private training options at Green Acres, the critical period of puppy socialization and habituation, why socialization needs to be actively planned and implemented by owners – it doesn’t just happen, what do you do you when want your puppy to be a therapy dog, the difference between therapy dogs, service/assistance dogs, and emotional support dogs, the fake service dog epidemic, can you teach an old dog new tricks, how do you deal with constant barking, and how do you deal with clients that need the dogs behavior changed tomorrow.

Dog Training Questions for Don and Kate with special guest host Dr. Mark Hanks – part 3 – Dr. Hanks asks Kate and Don about: dominance, pack hierarchy and alphas and the current science which indicates wolves are a cooperative social species, the benefits of kind leadership as opposed to coercive based leadership, the myth of dogs doing things just to please us, temperament and personality in dogs, the importance of knowing parents because of the genetic role in temperament, “stubborn” dogs versus under-motivated dogs, epigenetics and the possibility of mental health disorders in dogs like autism and PTSD, and temperament as a continuum and nature versus nurture.

The Dominance and Alpha Myth – Don and Kate discuss the concept of dominance, alpha dogs, pack hierarchy, and how this whole construct is a myth with both dogs and wolves that is not supported by science. They discuss how this has led to a punishment and compulsion based system of dog training which is not only unnecessary but is often counterproductive. They discuss the importance of leadership, boundaries, management and the use of reward-based training as a smart alternative to the dominance approach. You can learn more by reading these articles: http://blog.greenacreskennel.com/2015/06/20/dog-behavior-dominance-reality-or-myth/ and http://www.greenacreskennel.com/dog-behavior-and-training/position-on-the-use-of-dominance-and-punishment-for-the-training-and-behavior-modification-of-dogs
First Air Date: 21MAR10

Don Hanson is the co-owner of the Green Acres Kennel Shop (greenacreskennel.com) in Bangor. He is a Bach Foundation Registered Animal Practitioner (BFRAP), Certified Dog Behavior Consultant (CDBC), Associate Certified Cat Behavior Consultant (ACCBC) and a Certified Professional Dog Trainer (CPDT-KA). He produces and co- hosts a weekly radio show and podcast, The Woof Meow Show heard on The Pulse AM620 WZON and streamed at http://www.wzonradio.com/ every Saturday at 9 AM. A list of upcoming shows and podcasts of past shows can be found at www.woofmeowshow.com. Don also writes about pets at his blog: www.words-woofs-meows.com.


©2016, Donald J. Hanson, All Rights Reserved <Click for Copyright and Use Policy>